VSP Information
Volunteer Scheduler Pro is the app We use to manage visitation schedules. At VSP you can check your schedule, request a visit swap, accept a sub request* and check what upcoming visits still need volunteers.
- Use the VSP login information you received when you applied for membership. (This is different than your website Members Area login.) If you have lost this information, please contact Donna at info@heartsandpawscomfortdogs.org
- Although you can see open visit slots, you still must contact your Regional Coordinator to request a visit.
- If you have to cancel an existing visit, you can request a “swap” through VSP, but it is a good idea to also send your Regional Coordinator a heads up. **IMPORTANT – If you are unable to do your scheduled volunteer shift and it is less than 48 hours prior to the scheduled visit, PLEASE, in addition to submitting the swap request, reach out to that Regional Coordinator directly via email/text/phone, so they might be able to help find a sub to fill in. **
*Please accept “Sub Requests” via VSP rather than by replying to email notifications about Sub Requests.
Access the VSP Login Page from:
A Web Browser:
Visit the below web page:
https://secure.rotundasoftware.com/30/web-terminal/login/Heartsandpaws
Mobile Devices:
Download the VSP App from the app store for iPhones, iPads and Android devices.
Use “Heartsandpaws” as your Organization ID and your VSP login information.
This allows you to do the same functions as with the browser, right from the convenience of your phone or iPad.
CHECKING IN
There is no need for handlers to check in through VSP. This should be done by the Spotter at the visitation site, via the VSP Kiosk app.